Back to All Insights
Public Procurement7 min read•October 2026

GeM 4.0 Security Guard Procurement: Navigating the 3.85% Service Charge Floor

ACS

Tender Operations Cell

B2G Strategic Bidding Unit, ACS

Following widespread issues of contractor abandonment and statutory non-compliance, the Ministry of Finance issued Office Memorandum No. F.6/1/2023-PPD mandating a 3.85% minimum floor on administrative service charges in manpower bids.

Why Zero-Percent Bidding Failed

Historically, unorganized contractors bid 0.01% or zero service charges to capture L1 status on the Government e-Marketplace (GeM), intending to recover profits by illegally deducting uniforms, PF shares, and statutory allowances from guards' earnings.

This caused high attrition, post abandonment, strikes, and widespread audit objections from CAG and vigilance departments.

Current Evaluation Matrix

Under the revised GeM 4.0 framework, any bid quoting below 3.85% is auto-rejected by the portal algorithm as non-responsive.

Procurement committees are encouraged to deploy quality-cum-cost-based selection (QCBS) or enforce rigorous pre-qualification parameters: minimum 5 years of PSARA operational history, CA-certified turnover with valid UDIN, and proven experience managing 500+ personnel.

Key Audit Checklist:

  • •Bids below 3.85% service charge are void ab initio.
  • •PSUs must verify valid state-specific PSARA Form V licensing during technical envelope evaluation.
Statutory Shield Guarantee

Verify Your Vendor's Compliance Status

Advance Corporate Security provides comprehensive statutory indemnification backed by monthly ECR challan proofs, verified TRRN settlement receipts, and direct Form-V PSARA licenses.

CallEmail